Top 5 Customer Service Trends and Priorities that Matter Most in 2025 | Gartner
Top 5 Customer Service Trends and Priorities that Matter Most in 2025 …
Jan 15, 2020
gartner.com
Business Benchmarking
Business Benchmarking
5 months ago
instituteofcustomerservice.com
The 11 Most Impactful Customer Service Metrics to Measure - Help Scout
The 11 Most Impactful Customer Service Metrics to Measure - Help …
9 months ago
helpscout.com
Key Metrics for Measuring Customer Support
Key Metrics for Measuring Customer Support
Jul 21, 2021
helpdesk.com
12 Key Customer Success Metrics & KPIs [ Benchmarks]
12 Key Customer Success Metrics & KPIs [ Benchmarks]
1 year ago
tidio.com
How Do You Benchmark Your Customer Effort Score (CES) Effectively? - Customer Support Coach
3:42
How Do You Benchmark Your Customer Effort Score (CES) Effec…
1 views2 months ago
YouTubeCustomer Support Coach
How Do You Benchmark Call Center Agent Performance?
3:15
How Do You Benchmark Call Center Agent Performance?
1 month ago
YouTubeCall Center Pro Strategies
12:37
Stand Out as a Speaker: Service, Speed, and the “Best Experience” …
41 views1 month ago
YouTubeShep Hyken: Customer Service & CX Expert
2:50
How Can Customer Effort Scores Be Reliably Benchmarked? - Custom…
3 views4 months ago
YouTubeCustomer First Leadership
3:25
How Does Industry Benchmarking Improve CSAT Performance?
1 month ago
YouTubeCustomer Support Coach
3:44
How Do Franchises Benchmark Customer Service Excellence?
1 month ago
YouTubeFranchisee Insider Insights
3:21
How Do You Identify Performance Gaps Using Benchmarks?
1 month ago
YouTubeCall Center Pro Strategies
2:53
Where Can We Find Call Center Performance Benchmarks?
1 month ago
YouTubeCall Center Pro Strategies
2:48
Benchmarking Case Studies
10.4K viewsMar 31, 2020
YouTubeMetricNet
The definitive list of 29 call center metrics and KPIs
1 year ago
genesys.com
1:27
Terrible Customer Service Example
42.1K viewsDec 11, 2020
YouTubeServiceSkills Customer Service Training
18:07
21 CUSTOMER SERVICE Interview Questions And Answers!
1.1M viewsAug 25, 2020
YouTubeCareerVidz
5:29
Best Customer Service Skills
144.5K viewsJan 24, 2013
YouTubeCustomer Service Training by Telephone Doctor
2:09
A Better Answer How to Handle Customer Complaints
90K viewsJul 30, 2019
YouTubeA Better Answer
15:22
Customer Service Vs. Customer Experience
1.8M viewsOct 13, 2016
YouTubeValuetainment
1:55
6 Essential Skills for Customer Service
69.8K viewsAug 23, 2021
YouTubeSkills World
18:09
Customer Service Skills - Video Training Course | John Academy
220.2K viewsMar 1, 2018
YouTubeJohn Academy
17:30
10 Best Customer Service Experiences
135.5K viewsFeb 4, 2020
YouTubeValuetainment
12:53
Customer Experience Metrics: NPS, CSAT or Customer Effort: Explain…
47.1K viewsJan 10, 2019
YouTubeCustomerSure
16:43
Call Center Dashboard in Excel | Track Calls, Issues & Support Typ…
112.9K viewsMar 28, 2021
YouTubeOther Level’s
3:24
What's the right attitude for CUSTOMER SERVICE?
12.6K viewsMay 21, 2018
YouTubePositive Revolution
4:56
Customer Service Quality Metrics That Actually Matter
28.3K viewsJul 3, 2020
YouTubeZendesk QA (Klaus)
3:59
Customer Experience Metrics Will Improve Your Company's Perform…
21.8K viewsAug 21, 2017
YouTubeBlake Morgan
6:02
MOCK CALL PRACTICE: Difficult Customer Situation | Interactive S…
271.3K viewsAug 15, 2018
YouTubeRea Ninja
See more videos
Static thumbnail place holder