Workflow engines are underused and underappreciated. Most companies configure or develop enterprise software so that it implicitly reflects their business processes and leave it at that — big mistake.

I have been tracking diffusion of workflow technology into healthcare for over two decades. Since 2011 I’ve annually searched every HIMSS conference exhibitor website for workflow-related material.

The collaboration software maker hopes to make it easier for users to create and share workflow automations without the need to write code. The features are due out in 2022. Slack may best be known ...