Personal assistants, also called administrative assistants, support their bosses by keeping them organized, on-schedule and effective. Specific duties vary depending upon the boss but typically ...

To ensure they are successfully driving operations toward meeting their company’s strategic goals, all business leaders need to look carefully at a variety of key performance indicators. While the ...

Key Performance Indicators are a series of measurements of how a business is progressing in the medium and long term. Operational managers use these indicators to find out how they are performing and ...

Selling is a numbers game, and all sales organizations keep track of certain sets of numbers. It is easy to obsess over the obvious numbers like monthly or quarterly revenue or close rates.

“What do you think of our scorecard?” asked Phil (not his real name), the CEO of the main roads department of a large Australian state. Phil had emailed me his organization’s scorecard of 29 key ...

Key performance indicators are an important element of operational safety performance measurement, assessment and continuous improvement. A hierarchy of performance indicators collectively provides a ...