IN METRO Manila’s BPO towers, a quiet revolution is unfolding. The call center agent who once read from a script is now expected to flag AI errors, coach a bot and close a deal, often in the same ...

Antisemitism is not a defect that can be removed from a dataset. It has metastasized into the body language, and that cannot ...

The World Health Organization Commission on Social Connection has determined that loneliness affects nearly one in six people ...

As artistic director of La Biennale di Venezia's theater program, Dafoe is championing the unfamiliar, the unpolished and the ...

AI’s role in insurance is already spawning lawsuits and battles over its regulation. That's not slowing down its use.

We saw lots of internal documents, lots of former Meta employees turned whistleblowers take the stand to discuss the ...

As more HBS women freeze their eggs, the expanding trade in fertility and surrogacy forces the question: should everything be ...

Ongoing education is built into the culture. All mechanics complete a six-week course to stay current on updates and changes ...

Nevada researchers are developing a robotic watering system and a facial-recognition AI model to identify and capture data on ...

Members of the Artemis II launch team participate in an emergency escape or egress demonstration simulation for the Artemis ...

As artificial intelligence increasingly shapes the way companies set prices, Joseph Lagana and Joseph Cryan in the Senate and Chigozie Onyema and William ...