As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

Scamwatchers and the FBI are on the trail of two types of scammers who are trying to trick American consumers. One angle is a GeekSquad “subscription” scam; the other is a “tech support” scam that ...

Co-Founder and VP of Advocacy & Innovation at AppLearn. Commited to analysing and improving the relationship between people and technology. As Albert Einstein is often credited with saying, "We cannot ...

Educators must know how to use their tech tools before they can teach with them. Professional development can help schools close the digital design divide called out in the National Educational ...

We are often asked how the Center for Teaching and Learning selects academic technologies and why only some technologies are supported. Let's start with the word supported. For RIT faculty, "support" ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

The Microsoft Windows Notification tech support scam that displays a popup that pretends to be a Microsoft notification. This notification will state that your computer is infected and was locked. The ...