At the moment, small- and medium-sized businesses (SMBs) have perhaps the most to gain from the explosion of new VOIP services. In one move, businesses can outsource their communications, doing away ...

If you’re thinking about replacing or upgrading your business phone system, you have an important choice to make. Do you want to use a Voice over IP (VoIP) or a Private Branch Exchange (PBX) service?

As someone who spends a considerable amount of time each week collaborating and engaging with people from across the entire world, I have grown to tremendously appreciate the incredible power of ...

SIP vs VoIP: what's the difference? If you’re setting up a new VoIP business phone system, this question will sound familiar. You've likely run into the acronyms SIP, or Session Initiation Protocol ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More Managing high call volumes can be a headache, ...

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the broadband Internet rather than the conventional or analog phone system. VoIP works by ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Small businesses have to ...

At its December Open Meeting, the FCC adopted a Third Report and Order and a Third Further Notice of Proposed Rulemaking, ...

The cord-cutting movement isn’t limited to consumer cable and Netflix. As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing ...