Cognizant Stores 360 aims to unify the retail ecosystem and elevate customer experiences through integrated, automated and predictive capabilities, powered by ServiceNow. Retail has undergone a ...

Retail is experiencing a transformation on the scale of a once-in-a-century shift, fueled by the power of edge AI and breakthrough technologies that are redefining what's possible for the industry.

Retail discourse in 2025 is saturated with terms such as experience, innovation, and phygital transformation. Yet, when ...

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,” she said in an interview with Retail TouchPoints. That’s why Kondrat and the ...

An undisclosed major retailer has deployed Returnity’s reusable shipping containers, known as The Last Box, in “thousands of ...

Apple (NASDAQ:AAPL) is naming a global head of stores in the latest management change, reported Bloomberg News on Thursday. The tech giant is promoting Vanessa Trigub to a new role as vice president ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

In 2024, retail crime is up – old-fashioned shoplifting by itself has risen 24% through the first half of the year, according to the Council on Criminal Justice. Never before has retail security been ...

Retail closings totaled 7,325 in 2024, the highest number of shutdowns since the pandemic. Companies like Joann Fabrics (800 stores closing) join 99 Cents Only and Rite Aid stores in using Chapter 11 ...

Understaffing a store isn’t headline-worthy. Yet, at many retailers, such inefficiencies forfeit more inventory than the smash-and-grab robberies that go viral or make the news. Inventory loss is out ...