ASHEVILLE – AdventHealth in Hendersonville received a citation from regulators for failing to allow a behavioral health patient to speak to a patient advocate. The North Carolina Department of Health ...

In any industry, there will always be unhappy customers. Having a formalized method of dealing with complaints is absolutely necessary to protect consumers and patients. What isn't discussed enough, ...

Patients complain about their doctors for all sorts of reasons. Sometimes it’s smaller stuff like bedside manner, wait times, how rushed the visit felt. Other times, the concerns go much deeper: ...

Most dental teams don't want to deal with patient complaints. They listen politely as patients describe whatever problem they're having, but they never take any action. Instead, they shrug off the ...

AdventHealth in Hendersonville, N.C., received a citation after a behavioral health patient was not allowed to speak to a patient advocate, Citizen Times reported Aug. 9. In a May 12 statement of ...

Johns Hopkins University School of Medicine and Vanderbilt University Medical Center investigators report that physicians who attract more unsolicited patient complaints also tend to accept larger ...

A USC doctor was allowed to see student patient despite complaints about him. A gynecologist at the University of Southern California was allowed to continue seeing student patients for years after ...

The proportion of physicians who had at least 1 unsolicited patient complaint increased significantly as industry payments increased. Physicians who receive more in general industry payments are more ...

Demonstrators staged a "die-in" outside of UPMC's downtown headquarters earlier this month to protest the health system's cuts to gender-affirming care for trans patients. A group of transgender ...

WORCESTER ― Alleging that major issues with patient treatment, including IV restrictions and chronic understaffing, have threatened patient health and led to two preventable deaths, Saint Vincent ...