For any business, understanding and managing relationships with customers is the lifeline of growth. This is where Customer Relationship Management (CRM) software plays a critical role. CRM tools are ...

In the ever-crowded CRM market, vendors must differentiate themselves to stand out from competitors. Pipeliner CRM founder and CEO Nikolaus Kimla tested that principle when he was forced to rebuild ...

When choosing customer relationship management (CRM) systems, it is important to look at the specific features and tools required to enhance interactions with your customer base. Many standard CRM ...

The rise of open source CRM platforms in recent years reflects a major shift in how businesses approach customer relationship management. Small and medium enterprises are looking for systems that ...

With an option for open source development, SugarCRM offers a sales automation system that encompasses pipeline management, social CRM, and the entire lead-to-cash process. “The SugarCRM core sales ...

If you’ve been thinking that CRM software could really boost your company but the cost and complexity has you in a holding pattern, then consider the latest news from Concursive, a company known for ...

What makes X2CRM 6.0 such a powerful release is in addition to its enterprise grade CRM capabilities, X2CRM also includes both a marketing workflow automation designer and a sales and service process ...

Open-source software start-up SugarCRM plans to introduce support services for its free contact management product on Thursday, part of a big push to lure customers away from high-priced, proprietary ...