Today a huge portion of communication comes in the form of instant messages and texting. Unfortunately, both have been called ineffective forms of communication due to the lack of conveyed emotions.

King County Councilmembers Reagan Dunn and Rod Dembowski introduced an ordinance Thursday to end the county’s practice of automatically deleting instant messaging sent between county employees. The ...

The Android operating system offers native support for third-party texting apps. Google Messages might be ubiquitous with texting on Android, but plenty of third-party developers have built their own ...

Google has announced its instant messaging platform, Hangouts has been retired giving way to a similar and more improved messaging app, Google Chats. Earlier this year, Google announced it will be ...

Use SMS messaging in text message marketing campaigns to reach customers on their mobile devices. Learn the types of SMS ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

Imagine a workplace where your team juggles between emails, instant messages, and external SMS platforms just to stay connected. It’s not only inefficient but also prone to miscommunication and delays ...

You probably think of instant messenger (IM) as an informal communications channel mainly used by teenagers – and you would be correct to do so. But despite limitations, a growing number of B2B ...

Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...

Picture messaging, text-based messaging and, soon, vocal instant messaging over the iPhone’s data connection come to the AppStore with Palringo’s Rich Messaging Service (RMS), a free application ...