Nearly all active message forums need moderation, as unmoderated forums can quickly degenerate into obscenity, slander and even illegal activity. Small businesses in particular often discover, as they ...

Let’s get right to it: Wolf Blitzer exceeded all of my expectations as moderator of Tuesday night’s Republican presidential candidate debate. The longtime CNN host came prepared with sharp questions ...

Focus groups consist of around six to 12 people from your company's target customer market. The purpose in holding a focus group meeting is to gather direct, personal insights from customers with ...

It sometimes seems as though we are drowning in media sources—and yet how much of the information we take in actually informs our thinking or opens us up to new ideas? How much of it challenges our ...

The town hall format is hard to get right for a moderator. It requires mixing tough follow-ups with lighter questions, and a good moderator has to know when to insert his or herself into the ...

Plenty of social media products allow users to ask questions of a community and rate the best answers in an effort to identify helpful know-it-alls. But what if you need help to figure out what ...

Editor's note: PolitiFact has been fact-checking presidential debates since 2008. Editor Angie Drobnic Holan wrote this column reflecting on that experience. Do you yell at the TV when you see an ...

Janet Brown, executive director of the Commission on Presidential Debates, the committee responsible for the debates, told CNN's Brian Stelter she does not think it is a "good idea" for the moderator ...

What do you do if a forum moderator becomes hurtful to your forums rather than helpful? A WebmasterWorld thread asks this question based on negative actions performed by a moderator of his forum that ...

You know that many startups fail to take advantage of one of the best kept secrets of product management and company strategy, the customer council. Here is how to operate one and some important traps ...