Joy Hamm has taught 11 years in a variety of English-language settings, ranging from kindergarten to adult learners: One idea for making teacher observations a learning opportunity rather than a ...

Within the Army, one organization focuses on 'change' at its primary mission, whether it's a military intelligence professional or the operation of a unit -- the Center for Army Lessons Learned, or ...

Direct observation remains one of the most effective lean skills for leaders to master. I have written about its proper use in "Going to the Gemba." Like problem solving, there is a difference between ...