When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Automation is intended to boost productivity across all industries. Implementing the right sort of automation can free up valuable human resources for other efforts. Automation is being used in ...

According to Gartner, a whopping 50% of the planning and tasks managers struggle with daily have the potential to run themselves. The catch? Businesses are automating a measly 15%. The very terms AI, ...

Implementation of robotic process automation (RPA) involves the deployment of software robots that execute recurring clerical tasks. Bots complemented by artificial intelligence can streamline even ...

If you want your business to be more efficient and free up time to focus on other, more important things, then automating your repetitive and mundane business processes is a great way to achieve those ...

Over the past two years, we’ve witnessed digital players entering vertical markets at an astonishing rate, introducing radically new offers, disrupting the ways in which businesses interact with ...

Streamlining business operations doesn’t always require costly tech upgrades or super-expensive software. It is especial ...

2023 was a year of massive technological advancement. The way we work has completely shifted thanks to groundbreaking new inventions like generative AI – a tool so popular that we’re expected to see ...

Researchers from MuleSoft identified 7 key digital transformation trends that will shape the future of work in 2022 and beyond. One trend, hyperautomation, could be the key to unlocking digital value.

With the rise of cloud services and virtualized networks that require swift and complex provisioning, IT process automation is key to helping IT teams deliver services with improved security, ...

While RPA is meeting some automation needs, agencies are also looking to advanced technologies, including artificial intelligence, to solve more complicated process challenges. Alexander Slagg is a ...