A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I was discussing customer relationship management options with a ...

CRM giant Salesforce took some big steps towards opening up its proprietary platform in announcements at last month's Dreamforce conference. Perhaps the most significant is the donation of its ...

Nowhere to go but up. That cliché's trotted out whenever something "hits bottom," but this recession, which we've only begun crawling out from, has taught us a 21st-century inverse: "Too big to fail." ...