Amazon is refunding customers up to $51 after settling with the FTC over allegations it deceptively enrolled customers for ...

HOUSTON — A class-action lawsuit filed in federal court accuses Amazon of breaching its own refund policies, and KHOU 11 viewers say they’re experiencing the same thing. Since our original report on ...

Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how ...

Amazon has updated its return policy for the holiday season, and now shoppers will have an extended time period to return products. Typically, Amazon lets you return items for a refund or ...

Kiki (@just_ask_kiki), who previously sold phone cases through the site, said she empathizes with customers’ frustrations. Still, she said she understood Amazon’s latest policies because she, too, was ...

We’ve all had a “what I ordered vs. what I got” moment when shopping online and had to initiate the dreaded return process. Fortunately, this new trend in online shopping returns is making the process ...

Many Illinois retailers offer extended holiday return windows for items purchased in late 2025. Most stores, including Amazon, Target, and Walmart, require proof of purchase for returns. Return ...