City of Tucson is working to hire and retain 911 and 311 dispatchers to keep call wait times low and support first responders ...

THAT FUNDING FORWARD. MEANWHILE, THIS WEEK IS NATIONAL PUBLIC SAFETY TELECOMMUNICATORS WEEK, WHICH IS A TIME TO HONOR THE ESSENTIAL ROLE OF 911 DISPATCHERS. OUR ISABELLE MARAK TAKES US BEHIND THE ...

The City of Jonesboro E-911 center will implement a new AI tool to help answer non-emergency calls, officials said.

Jonesboro’s E-911 Dispatch Center is preparing for a major technology upgrade designed to improve response times and ...

ARLINGTON, Va. — Arlington County's 911 call center is using artificial intelligence to manage non-emergency calls, making it one of the first in the nation to adopt this technology. The Amazon AI ...

SAVING OUR STREETS, OR AT LEAST KEEPING 911 DISPATCHERS IN OSCEOLA COUNTY CALM WHEN TALKING ABOUT THEIR CRISIS CALLS. YEAH, THESE PICTURES SHOW THE MOMENT ECHO FIRST ARRIVED AT TEN WEEKS OLD TO BE THE ...

Fayetteville and Cumberland County are revisiting plans for a joint 911 center. Officials are seeking public input through a community survey.

MARTINSVILLE, Va. – The Henry County Board of Supervisors voted Tuesday to allocate two state grants aimed at boosting the Martinsville-Henry County 911 Center. The grants will be used to upgrade ...

A new paid leave program for City of Denver workers is causing "unintended consequences" at the city's 911 call answering center, with overall leave usage among 911 call takers shooting up 334% in ...

The Spokane City Council voted 6-0 to establish the Spokane United 911 Network. SPOKANE, Wash. – The Spokane City Council is considering an ordinance that proposes the establishment of a new 911 call ...